Ordinateur portable, carnet quadrillé et stylo noir sur une table en bois.
Ordinateur portable et carnet à spirale avec stylo sur une table en bois.

Privacy policy

Terms and Conditions

In accordance with Law No. 2004-575 of June 21 on Confidence in the Digital Economy, the identification data of the company owning the domain “https://www.hotel-neptune-paris.com/” are as follows:

  • Company name: SARL Neptune France
  • SIRET number: 438968463
  • RCS number: Paris B 438 968 463
  • Share capital: 8000 EUR
  • VAT number: FR 33438968463
  • Registered office: 15 rue Godefroy, 75013 Paris
  • Phone: +33 1 42 16 87 92
  • Email address: info@hotel-neptune-paris.com

Hosting and creation

This site is hosted and created by:

  • Company: Mirai España, SL
  • Registered office: Fuencarral 6, 4º. 28004 Madrid (Spain)
  • Email: info@mirai.com
  • Phone: +34 915 913 500
  • C.I.F.: B80039340

The user is solely responsible for the use of the services, content, links, and hypertexts included on this website. SARL Neptune France is not responsible for the illegitimate use by third parties of the aforementioned material. Neither SARL Neptune France nor any other party involved in the creation, production, or provision of this site will be liable for damages, costs, losses, or direct or indirect punitive liabilities that may arise from accessing or using this site. SARL Neptune France does not guarantee the accuracy of the information contained on this site. Furthermore, SARL Neptune France will not be liable for any damage or viruses that may infect your computer or any other device of yours due to the use, access, or download of material from this site.

Copyright

All audiovisual material, trademarks, or any element subject to intellectual or industrial property included on this site is the property of SARL Neptune France or has sufficient rights to use it. The reproduction of this material is only allowed for personal use; any unauthorized modification, reproduction, adaptation, rental, loan, transmission, or any other distribution, even partial, is prohibited.

Privacy Policy

SARL Neptune France informs you that all personal data received through any form on this website will be treated strictly confidentially in accordance with the entity’s privacy and security policy and with the French Data Protection Act. This data will be included in a file registered with the National Commission for Data Protection and Liberties. The main purpose of its creation, existence, or maintenance is to process personal data in order to manage accommodation reservations made through this website or to send promotional communications. The recipients of this information are all persons attached, registered, owners, or collaborators of all departments and associated entities in which the entity is organized, as well as official authorities that require the transfer by law. By submitting this form, the sender gives their consent to the automated and documented processing of the data included in our database. We inform you that we may share your personal data with third parties who may contact you by email regarding your stay, for example, to inquire about your satisfaction or obtain feedback on your hotel experience. SARL Neptune France informs you that you have the right to access, rectify, or delete your data at any time, as well as the right to communicate any changes or modifications that may occur to it. To exercise these rights or for any information, you can send an email to: info@hotel-neptune-paris.com

Mediator

After contacting customer service and in the absence of a satisfactory response within 1 month, the customer can contact the Tourism and Travel Ombudsman, whose contact details are as follows: Tourism and Travel Mediation – BP 80 303 75 823 – Paris Cedex 17 Website www.mtv.travel.

Disputes

Under the provisions of Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer matters, SARL Neptune France informs you that, in the event of a dispute, Users residing in the European Union can visit the “Online Dispute Resolution Platform” developed by the European Commission, to try to amicably resolve any dispute arising from the provision of services by SARL Neptune France. To access the “Online Dispute Resolution Platform,” you can do so via the following link: https://ec.europa.eu/consumers/odr/main/

No Right of Withdrawal

According to Article L221-28 of the Consumer Code, the customer is informed that they cannot exercise their right of withdrawal.

Telemarketing

Consumers who do not wish to be the subject of commercial prospecting by telephone can freely register on a list of opposition to telemarketing. For more information: Bloctel